The Admin Zen
Communicate
Talk with your clients.
Hear what they want, understand what they need.
Learn the art of presentation.
Know how to convince.
Know what is important for someone.
Use the appropriate communication media.
Have experts for everything that's relevant to your business.
Visit events related to your business.
Maintain your social network.
Try to get on a first-name-basis, when appropriate.
Have meetings on a regular basis.
Mistakes shouldn't be used for blame but educate.
Learn to love communicating.
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